Aspect | Cloud Call Center | On-Premises Call Center |
---|---|---|
Infrastructure | random | data |
Setup Time | placeholder | irrelevant |
Costs | data | rich |
Maintenance and Updates | information | placeholder |
Data Security and Privacy | text | random |
Accessibility | dashboard | irrelevant |
Scalability | dashboard | illustrative |
Customization | placeholder | tabular |
Integrations | random | data |
Management | placeholder | irrelevant |
Staff Requirements | data | rich |
Disaster Recovery and Business Continuity | information | placeholder |