TELSIP PBX PLATFORM
Enterprise-Grade Cloud Communication Solutions
Core Call Features
20 features
1
Auto-attendant / IVR
2
Call forwarding (busy/no answer/manual)
3
Call transfer (blind/supervised)
4
Call waiting
5
Caller ID display & blocking
6
Call parking & retrieval
7
Call queuing
8
Call recording (inbound/outbound)
9
Call monitoring / whisper / barge-in
10
Call routing (time-based, DID, caller ID)
11
Conference calling / multi-party bridges
12
Music on Hold / custom audio
13
Paging / intercom
14
Do Not Disturb
15
Follow-Me / Find-Me
16
Blacklists / whitelists
17
Voicemail & voicemail-to-email
18
Dial-by-name directory
19
Hunt groups / ring strategies
20
Call pickup groups
Admin & System Management
10 features
21
Web admin UI (via FreePBX, Issabel, etc.)
22
DIY configuration via dialplan scripting
23
Role-based access
24
Macros & templates
25
Time/holiday routing
26
One-touch call flow changes
27
Remote user support
28
Extension management
29
Real-time call monitoring
30
One-click system backups
Integration & APIs
10 features
31
CRM/ERP integration (Zoho, Salesforce, etc.)
32
API support (AMI, ARI, AGI)
33
TTS (text-to-speech) support
34
Custom database access (MySQL, PostgreSQL, SQLite)
35
RESTful services & webhooks
36
Faxing (analog or virtual)
37
SMS gateway integration
38
Custom call alerts (email, webhook, Slack)
39
Unified comms (voice+data sync)
40
CTI (computer telephony integration)
Reporting & Analytics
10 features
41
Call Detail Records (CDR)
42
Real-time dashboards
43
Historical call stats
44
Queue performance logs
45
Agent talk-time analytics
46
SLA breach alerts
47
Call volume heatmaps
48
Abandoned/missed call tracking
49
Billing code tracking
50
Wallboard / live call board
Flexibility & Scalability
10 features
51
On-premise or cloud-ready
52
Multi-site PBX support
53
Cluster/failover setup
54
SIP, IAX2, PRI, FXO/FXS trunking
55
Hot-desking / user roaming
56
Hybrid legacy + VoIP bridging
57
Codec conversion (G.711, G.722, Opus, etc.)
58
Multi-language IVR
59
High availability setups
60
Remote site trunking
Security & Support
10 features
61
SRTP & TLS encryption
62
Firewall and fail2ban integration
63
Extension pin codes
64
Per-extension call permissions
65
System event logging
66
Admin change auditing
67
Outbound call restrictions
68
Emergency call routing
69
Yearly maintenance available
70
Active open-source community & global support
