Self hosted
The first Arabic platform in the Middle East to offer fully automated PBX and call center services! TELSIP is proud…
What is a DID number and how does it work?
DID numbers — which stands for Direct Inward Dialing — are phone numbers that allow callers to directly reach employees…
Information About Call Centers
A call center system is a specialized solution designed to manage incoming and outgoing communications between a company and its…
Cloud Networking Services and Cloud Solutions
Along with the rapid evolution of communications technology, cloud services and cloud networks have become the cornerstone of the modern…
What is Unified Communications (UC)?
Whether you're a large enterprise or a small business, choosing the right unified communications solution can elevate your business processes…
AI Solutions for Call Centers and Customer Service Systems
Artificial Intelligence (AI) has become an essential part of our daily lives, used to optimise daily tasks and provide more…
Call center integration
How can call center integrations enhance efficiency within your business ecosystem?
Call Center Agent
While traditional call centers are burdened by hardware and software limitations, cloud-based call centers offer a flexible, cost-effective, and scalable…
