Telsip Cloud Communications Packages

Designed to support your daily operational needs.

Business Cloud PBX

For All Companies

Manage your company's communications and internal extensions from anywhere in the world


11 KWD Monthly
8 KWD Monthly
Billed yearly (99 KWD) Save 25%
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Features
20 extensions for all employees Expandable
8 concurrent calls at the same time
Receive WhatsApp voice calls from your customers directly into the Cloud PBX
IVR auto-attendant to route callers to the required department
Receive and make calls from the mobile app or browser, from anywhere
30-Day call recording Expandable
Price does not include a landline DID number
Built-in protection system and technical support included ***
Best Value

Cloud Contact Center

For Customer Service

Manage customer service, calls, and reports from a single platform


54 KWD Monthly
42 KWD Monthly
Billed yearly (498 KWD) Save 23%
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Features
5 agents and 1 supervisor, working directly from the browser without the need for desk phones
All Cloud PBX features, with 50 extensions and 15 concurrent calls Expandable
Receive WhatsApp voice calls from your customers directly into the Contact Center
Automatic call distribution among agents in a fair and organized way
The supervisor monitors calls, agents, and overall performance in real time
Customers rate the service after each call, with detailed contact center performance reports
A complete record for each customer documenting all calls, messages, and interactions, with a ticketing system to track requests and inquiries until they are closed
Price does not include a landline DID number
90-Day call recording Expandable
Built-in protection system and technical support included ***

Omnichannel Platform

Integrated Business Solution

A professional platform to manage WhatsApp and social media messages from one place


42 KWD Monthly
33 KWD Monthly
Billed yearly (398 KWD) Save 21%
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Features
All your customers' messages from WhatsApp, Instagram, and Facebook in one screen, from the browser or the free mobile app
7 agents reply from a single WhatsApp number at the same time Expandable
Receive WhatsApp voice calls on the same platform *
Automatically distribute conversations to the available or specialized agent, with automated AI replies to frequently asked questions
Create and schedule campaigns, and send offers and alerts in bulk, with tracking of message delivery and the results of each campaign **
Receive payments inside the chat: send your customer a payment link via popular payment systems such as KNET, MyFatoorah, UPayments, STC Pay, and more
Book appointments via WhatsApp: your customer books their appointment directly from the chat
Complete conversation history for each customer, with reports on response speed and each agent's performance
Easy integration with your company systems such as Odoo, Freshdesk, and more, from inside your account and without a developer
10+ AI features: enable what you need and pay only for what you use
Internal chat for your team supporting up to 50 employees, separate from customer conversations, free with the plan
Built-in protection system and technical support included ***
Integrated Bundles

Smart Business Solutions

All-in-One Solution

Business Cloud PBX + Omnichannel Platform


49 KWD Monthly
38 KWD Monthly
Billed yearly (450 KWD) Save 23%
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Features
All Business Cloud PBX features: 20 employee extensions, 8 concurrent calls, IVR auto-attendant, and 30-day call recording
All Omnichannel Platform features: WhatsApp, Instagram, and Facebook messages in one screen, with 7 users
Connect your company's WhatsApp number: receive voice calls and messages on the same number *
Send campaigns, offers, and alerts to your customers in bulk **
Calls, messages, and social media conversations in one dashboard
Price does not include a landline DID number
Built-in protection system and technical support included ***

Ultimate Business Platform

Comprehensive Solution

Business Cloud PBX + Contact Center + Omnichannel Platform


81 KWD Monthly
63 KWD Monthly
Billed yearly (750 KWD) Save 23%
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Features
All Contact Center features: 5 contact center agents and a supervisor, automatic call distribution, customer service ratings, and 90-day call recording
All Omnichannel Platform features: WhatsApp, Instagram, and Facebook messages in one screen, with 7 users
One WhatsApp number for your company: voice calls and messages in one place *
Send campaigns, offers, and alerts to your customers in bulk **
Manage calls and conversations from a single dashboard
Price does not include a landline DID number
Built-in protection system and technical support included ***

Need more than your plan includes?

At any time, you can add more extensions, add landline DID numbers, or increase your call and data storage, directly from your account.

Create your free account and browse all available add-ons and their prices, with no subscription commitment.

Create Your Free Account Already have an account? Log in
* To activate the calling and integration service, your WhatsApp number must be verified by Meta. TELSIP charges no fees for this service.
** Campaign messages are charged at Meta's rates and are subject to the daily sending limits Meta sets for each number.
*** Technical support is free from Sunday to Thursday, 9 AM to 5 PM, and 24/7 technical support is available as an add-on service.

For Enterprise and Special Customisation

Contact Us Now!

FAQs

TELSIP offers several packages designed for business needs:

  • Cloud PBX: for companies that need a cloud-based phone system to manage internal and external calls.
  • Cloud Contact Center: for companies with customer service or sales teams that need to manage queues, agents, and reports.
  • Social Media Platform: for companies that want to manage customer conversations across social channels from one place.
  • Business Connect: for companies that need advanced communication and connectivity tools.
  • All-in-One Business Platform: for companies that want a complete suite of communication solutions.

You can choose your package based on your business type, number of users, and required features.

Cloud PBX suits companies that need a cloud phone system to manage calls and connect employees and branches through one platform.

Cloud Contact Center is designed for companies handling large volumes of customers, needing advanced tools to manage customer service and sales teams, such as call distribution, agent monitoring, reporting, and performance evaluation.

Omnichannel lets your company manage customer communication across multiple channels through a single platform, bringing conversations and interactions together in one place, which helps your team follow up with customers and organize conversations more effectively.

Learn more about Omnichannel for business →

No, DID numbers are sold as a separate add-on, based on the country and the number’s price.

Learn more about DID

Fees apply to messages depending on the service provider and actual usage.

Learn more about WhatsApp Business

Yes, you can expand your subscription by adding users or agents based on your package and company needs.

Yes, you can add services such as DID numbers, Cloud Contact Center, unified communication services, and other available add-ons based on your company’s needs.

Different support levels are available depending on the Service Level Agreement (SLA) and subscription type. Support levels include Standard, Premium, and Elite, with Elite including 24/7 technical support.

View the Service Level Agreement (SLA)

No, there are no additional setup or activation fees on the subscription.

Yes, you can upgrade or modify your subscription based on your company’s needs and the terms of service.

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