Integration with ERP system

ERP System Integration with TLESIP PBX

Integrating an ERP system with TLESIP PBX can significantly enhance business operations by streamlining communication processes, improving customer interactions, and boosting overall productivity.

Key Benefits of ERP-TLESIP Integration

1. Centralized Data Management

  • All customer interactions, call logs, and communication records are automatically linked to relevant ERP entries.

2. Enhanced Customer Service

  • Incoming calls can trigger pop-ups with customer information for improved engagement.
  • Automated call routing based on customer history or ERP data.

3. Improved Workflow Automation

  • Automate tasks like billing, order processing, and CRM updates directly from call data.

4. Call Tracking & Reporting

  • Generate detailed call logs with timestamps, duration, and outcomes inside the ERP system.

5. Enhanced Collaboration

  • Employees can communicate directly within the ERP platform via VoIP calls powered by TLESIP .
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