Telsip Cloud Communication Plans
Choose the plan that fits the way your team works and get started in minutes.
What do you need?
Core Plans
Cloud PBX
For all businessesManage your company calls and extensions from anywhere in the world
Cloud Call Center
For customer serviceManage customer service, calls, and reports from one platform
Business Social Media Platform
Integrated business solutionA professional platform to manage WhatsApp and social media messages from one place
Integrated Savings Plans
Combine multiple services in one subscription
Smart Business Solutions
Integrated SolutionCloud PBX + Social Media Platform
Complete Business Platform
Complete SolutionCloud PBX + Call Center + Social Media Platform
What Is Not Included in the Package Price
- Your company's landline DID number (you can subscribe to this service from within your account)
- External outbound call charges (calculated according to the type of service provided by your telecom provider)
- WhatsApp campaign messages (see the notes below for details)
- Telsip AI features (pay only for what you use, with no monthly commitment)
- 24/7 technical support (available as an additional service)
Notes:
- To activate calling and integration services, your WhatsApp number must be verified by Meta. TELSIP does not charge any fees for this service.
- Campaign messages are charged according to Meta's pricing and are subject to the daily messaging limits set by Meta for each number.
- Free technical support is available from Sunday to Thursday, from 9:00 AM to 5:00 PM, and 24/7 technical support is available as an additional service
Everything You Need to Know About the Plans in One Place
| Cloud PBXSubscribe Now | Call CenterSubscribe Now | Social MediaSubscribe Now | Smart BusinessSubscribe Now | Complete BusinessSubscribe Now | |
|---|---|---|---|---|---|
| Employee extensions A short extension assigned to each employee, such as 101 or 102, for internal calls and call transfers. | 20 | 50 | 20 | 50 | |
| Simultaneous calls The number of calls that can be active at the same time on your company account. | 8 | 15 | 8 | 15 | |
| IVR call routing A voice message welcomes the caller and asks them to select the required department by pressing a number. | |||||
| Calling from mobile and browser | |||||
| Call recording retention | 30 days | 90 days | 30 days | 90 days | |
| Internal employee chat for up to 50 employees | |||||
| Receive WhatsApp voice calls | |||||
| Call center agents and supervisor | 5 + supervisor | 5 + supervisor | |||
| Automatic call distribution The system automatically routes each incoming call to an available agent in an organized way. | |||||
| Real-time supervisor monitoring | |||||
| Customer service rating and performance reports | |||||
| Complete customer history and ticketing system | |||||
| WhatsApp, Instagram, and Facebook in one screen | |||||
| Employees on one WhatsApp number | 7 | 7 | |||
| Chat distribution and AI auto-replies | |||||
| Bulk campaigns and offers | |||||
| Payment links and appointment booking within the chat | |||||
| Integration with Odoo and Freshdesk without a developer | |||||
| Calls and chats in one dashboard | |||||
| Security system and technical support during business hours | |||||
| Landline DID number with the plan A local phone number for your company that customers can call, added from your account. | Not included | Not included | Not applicable | Not included | Not included |
Need More Than What’s Included in Your Plan?
Additional Extensions
Landline Numbers
Additional Call Recording Storage
24/7 Technical Support
Create your account for free and explore all available add-ons and their pricing, with no subscription commitment.
FAQs
TELSIP offers several packages designed for business needs:
- Cloud PBX: for companies that need a cloud-based phone system to manage internal and external calls.
- Cloud Contact Center: for companies with customer service or sales teams that need to manage queues, agents, and reports.
- Social Media Platform: for companies that want to manage customer conversations across social channels from one place.
- Business Connect: for companies that need advanced communication and connectivity tools.
- All-in-One Business Platform: for companies that want a complete suite of communication solutions.
You can choose your package based on your business type, number of users, and required features.
Cloud PBX suits companies that need a cloud phone system to manage calls and connect employees and branches through one platform.
Cloud Contact Center is designed for companies handling large volumes of customers, needing advanced tools to manage customer service and sales teams, such as call distribution, agent monitoring, reporting, and performance evaluation.
No, DID numbers are sold as a separate add-on, based on the country and the number’s price.
Fees apply to messages depending on the service provider and actual usage.
Yes, you can expand your subscription by adding users or agents based on your package and company needs.
Yes, you can add services such as DID numbers, Cloud Contact Center, unified communication services, and other available add-ons based on your company’s needs.
Different support levels are available depending on the Service Level Agreement (SLA) and subscription type. Support levels include Standard, Premium, and Elite, with Elite including 24/7 technical support.
No, there are no additional setup or activation fees on the subscription.
Yes, you can upgrade or modify your subscription based on your company’s needs and the terms of service.
