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Telsip built the Telsip app as a Free app. This SERVICE is provided by Telsip at no cost and is intended for use as is.
Telsip is brought to you by United Gulfgate, Inc., a company based in Kuwait.
This page informs visitors regarding our policies regarding the collection, use, and disclosure of Personal Information if they decide to use our Service.
If you choose to use our Service, you agree to collect and use information concerning this policy. The personal data that we collect is used to provide and improve the service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Telsip unless otherwise defined in this Privacy Policy.

Information Collection and Use:

To improve your experience using our Service, we may require you to provide us with certain personally identifiable information. We will retain the information you provide and use it as described in this privacy policy.
The app uses third-party services that may collect information to identify you.
Link to the privacy policy of third-party service providers used by the app

Log Data:

We want to inform you that whenever you use our Service, in case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies:

Cookies are files with a small amount of data commonly used as anonymous unique identifiers. These are sent to your browser from the websites you visit and stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You can either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers:

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Telsip requests the following permissions on startup:

Phone:

Allows access to call log. If you deny this permission, Telsip can no longer proxy calls made through the OS dialer to Voice-over-IP. In this case you can only use the dialer of Telsip’s main application screen to make VoIP calls, but there will be no call history for autocomplete available there either.

Contacts:

Used for displaying contact names in Telsip’s dialer, labeling ongoing calls on screen, and adding names to missed call notifications. If you deny the permission, Telsip will display phone numbers w/o their corresponding names.

Record Audio:

Required for making voice calls. If you deny this permission, calls will be unidirectional. The other party won’t hear your in-call options.

Optionally Enabled Permissions:

Camera:

Telsip will not ask for this permission. To use the video calls feature, manually enable it from Android Settings » Apps » Telsip » Permissions.

Storage:

Telsip will ask you to allow access to the storage if you want to import settings.

Does your app have access to my device's phone number, IMEI, or IP in any way?

Telsip does not have access to your device’s phone number or IMEI. The IP address only signals your SIP server for registration and calls.

Security:

We value your trust in providing us with your Personal Information, and thus, we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the Internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites:

This Service may contain links to other sites. You will be directed to that site if you click on a third-party link. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policies of these websites. We have no control over and assume no responsibility for any third-party sites or services’ content, privacy policies, or practices.

Children’s Privacy:

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and know that your child has provided us with personal information, please contact us so we can take the necessary actions.

Changes to This Privacy Policy:

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2024-01-06

Contact Us:

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at privacy@telsip.com

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