The Cloud PBX Package

Organize Your Business Communications… Free of Unnecessary Services

TELSIP’s Cloud PBX package is custom-designed for small and medium-sized enterprises (SMEs) that want a professional, transparent, and easy-to-use communication system—without paying costs for extra services they don’t need.

International reports indicate that small and medium-sized enterprises (SMEs) represent about 85% of the labor market in the Gulf and the Arab world, acting as the true foundation of the private sector.

85%
Of the Labor Market
<20
Initial Employees
100%
Scalable

Why Startups Don't Need Call Center Services

Practical experience has proven that most companies in their initial establishment phase do not need call center services or a financially costly customer service team, as field studies show that most businesses in their early stages focus on the following:

Operating with a small team
Controlling monthly costs
Postponing call center services until expansion and scaling
Focusing on sales and daily operations

That is why this package is designed to give you exactly what you need from day one, with complete peace of mind and the ability to scale easily later—without changing the system and without losing your customer data.

Why is this package the best choice for small businesses?

Cloud PBX ready to deploy within minutes
Pay only for what you actually use
Easily upgrade later to full call center features or add-ons as needed
Full control over your business communications from anywhere
Flexible monthly subscription, cancelable at any time
No hidden fees or long-term commitments

Cloud PBX: 14 Key Benefits for Businesses

We provide communication solutions that empower your company to manage customer interactions efficiently and effortlessly.

20 Internal Extensions (Users)

The package includes 20 fully featured internal extensions equipped with all the standard technical advantages of professional communication systems. These can be activated and utilized via compatible IP phones in the office, through the smartphone application, or via a computer web browser, providing operational flexibility tailored to your business style.

8 Simultaneous Calls

This package allows you to make and receive up to 8 concurrent calls at the same time, ensuring seamless communication and efficient management within the defined operational capacity of the package.

Automated IVR & Call Distribution System

The package features a professional Interactive Voice Response (IVR) system that enables setting up multiple call paths and organizing incoming calls with high efficiency. It allows routing calls to specific employees, departments, or designated groups, enhancing the caller experience and elevating operational discipline within your organization.

Video Call Support

This service allows making direct, high-quality video calls within the same communication environment, boosting real-time collaboration with customers or teams without needing external platforms, providing a professional experience for meetings, presentations, and daily follow-ups.

Monthly Call Recording

This feature enables recording both inbound and outbound calls, securely retaining them for a full month in an organized environment. Backed by a strict permissions system, access is granted only to authorized personnel. This capability supports quality assurance, improves employee performance through review and training, documents telephonic agreements, and minimizes potential disputes.

Mobile App & Desktop Connectivity

This service empowers your employees to use the company's internal numbers to make and receive calls via the TELSIP app on smartphones or through a desktop browser, eliminating the need for traditional desk phones at the workplace. It also ensures that the company's identity and phone number are maintained across all communications.

App Store Google Play

Support for All International DID Lines

Our Cloud PBX services support integration and voice transmission across various types of Direct Inward Dialing (DID) numbers with no maximum limit on lines. They can be operated from any country worldwide, adhering to the regulatory frameworks established in each geographical area.

Call Queues & Call History (CDR)

This feature delivers a professional mechanism for managing incoming traffic, automatically placing callers into a queue based on customizable routing policies (such as round-robin or operational priority). Additionally, Call Detail Records (CDR) provide thorough tracking of call duration, missed calls, and exact timestamps.

Voicemail-to-Email Delivery

This service automatically routes incoming voice messages straight to your email as an audio file attachment whenever a call goes unanswered. This allows you to review and listen to messages at your convenience, from anywhere, without needing to log directly into the PBX system.

Over 70 Built-In PBX Features

The cloud system comes loaded with more than 70 enterprise-grade features designed to meet the operational demands of businesses of all sizes. This includes advanced call management, flexible routing paths, detailed analytical reports, and tools built specifically to optimize customer experience and boost internal communication efficiency.

Fast & Direct Technical Support

TELSIP provides multiple support channels, including direct phone lines, WhatsApp messaging, and official email, ensuring swift replies and effective resolutions to all requests. Our technical support framework is designed to eliminate downtime and resolve any technical issues as rapidly as possible.

Seamless CRM & Database Integration

Our PBX system integrates smoothly with the daily software and tools your business relies on, such as Microsoft Teams, Customer Relationship Management (CRM) solutions, technical helpdesks, and Property Management Systems (PMS) for hospitality. This connectivity is seamlessly established using open application programming interfaces (APIs).

Annual Subscription Money-Back Guarantee

Driven by our confidence in the system's quality and the excellence of our services, we offer clients the flexibility to request a cancellation of their annual subscription within the first 15 days from the service activation date, subject to our standard terms and conditions.

Full Protection Under CITRA Regulations

Some providers offer cloud communication services without an official license from the Communication and Information Technology Regulatory Authority (CITRA), potentially exposing your corporate data to significant legal and operational risks. With TELSIP, you are partnering with a provider committed to total regulatory compliance within the state, guaranteeing legal protection and reliable stability.

Partner Program

An Added Advantage for Those with a Business Mindset

You can now join the TELSIP Partner Program to effectively bring your subscription cost down to effectively zero. By earning a 10% commission for every customer you refer who subscribes using your unique discount code.

$0
Net Cost
10%
Commission
Quite simply: A professional communication system that can completely cover its own subscription cost! 🚀
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