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Efficiently manage your customer
relationships with Telsip Lite CRM

Telsip Cloud Call Center offer contact management system (Lite CRM) that used to store, organize, and manage information about contacts, such as customers, suppliers, or business partners. It typically includes features details (names, phone numbers, email addresses, etc.), tracking interactions, and setting reminders for follow-ups. Unlike complex CRM systems, it focuses on straightforward contact handling without unnecessary complexity.

Lite CRM Features:

  • Contact Storage: Securely store contact information like phone numbers, emails, addresses, and notes.
  • Contact List & Groups: Organize your contacts into customized lists for more efficient management. You can create groups of contacts according to specific criteria and send targeted communications.
  • Company List: You can associate contacts with the respective companies for a complete overview of business relations.
  • Search & Filter: Easily search and filter contacts to quickly find the information you need.
  • Interaction Tracking: Log interactions such as calls, emails, or meetings to keep a record of all communications.
  • Reminders: Set reminders for follow-ups, birthdays, or important events related to your contacts.
  • Tagging/Categorization: Group contacts by categories or tags for easier organization.
  • Enhanced Follow-ups: With reminders and notes, it ensures you never miss important follow-ups or communication.
  • Cost-Effective: Ideal for small businesses or individuals who need basic features without investing in a full CRM system.
  • Contact custom fields: Customize your contact by adding any needed custom fields to collect specific information about your contacts. You can create customized fields such as ‘GEO Location’ or ‘contact preferences’ to get a complete overview of your customers.
CRM Integration

If your business requires comprehensive CRM functionality, Telsip Cloud Call Center offers seamless integration with leading CRM vendors, giving you access to a full range of CRM features to boost productivity and enhance the customer experience. Telsip integrates with:

  • Zoho CRM
  • ZenDesk
  • Odoo CRM
  • Bitrix
  • Salesforce
  • Sugar CRM
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