Call centers serve as centralized information hubs in the education sector.Fostering effective Intelligent communication solutions that support education communities.
By implementing a robust UC solution, schools and universities can strengthen support and foster meaningful connections among institutions, students, and their families.
From UC apps and call center solutions that emphasize simplicity and convenience, Telsip provides students, teachers, and administrators with a comprehensive set of features designed to create a connected, agile, and secure environment.
Call centers provide students with a direct and convenient way to receive assistance with academic matters, enrollment, financial aid, and technical issues. These centers provide 24/7 support via chatbots, IVR systems, a knowledge base access, live chat, and email.
Call centers offer parents updates on their child’s progress, automated notifications through multichannels about school activities and emergencies, personalized assistance with enrollment, payments, and school policies, fostering strong school-family relationships.
Call centers facilitate administrative processes and communication by sending of broad-scale outbound emails and texts from a single platform. Features like call recording, reporting & analytics collect data on student inquiries and parent concerns to improve school services and programs.
Call centers empower campus staff to efficiently manage communication with current students, facilitating quick access to resources, event information, send automated reminders for campus events and activities and support services that enhance the overall campus experience.
Call centers foster strong alumni relationships through effective engagement, event coordination, and fundraising support. They maintain and update alumni contact information and ensure that alumni receive timely updates about events, reunions, and networking opportunities.
