Modern Call Centers & Customer Experience
In today’s business world, customer communication has become more crucial than ever. Call center systems have emerged as essential tools…
Interactive Voice Response (IVR) system
Interactive Voice Response (IVR) is an automated telephone feature in modern communications and call center systems that has significantly transformed…
Self hosted
The first Arabic platform in the Middle East to offer fully automated PBX and call center services! TELSIP is proud…
What is a DID number and how does it work?
DID numbers — which stands for Direct Inward Dialing — are phone numbers that allow callers to directly reach employees…
Information About Call Centers
A call center system is a specialized solution designed to manage incoming and outgoing communications between a company and its…
Cloud Networking Services and Cloud Solutions
Along with the rapid evolution of communications technology, cloud services and cloud networks have become the cornerstone of the modern…
Restaurant Call Center Solutions
In the era of digital transformation, modern communication systems have become a necessity for businesses and restaurants that seek to…
What is Unified Communications (UC)?
Whether you're a large enterprise or a small business, choosing the right unified communications solution can elevate your business processes…
Artificial Intelligence and VoIP Technology
With the recent rise of Artificial Intelligence (AI) and its use in many fields and industries, the combination of AI…
AI Solutions for Call Centers and Customer Service Systems
Artificial Intelligence (AI) has become an essential part of our daily lives, used to optimise daily tasks and provide more…
